Full Cover Media Ltd ("FCM", "we", "us") is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Data we collect: Contact name, email, phone number, site address, parking/access instructions, uploaded documents (RAMS, photos, permits), purchase order references.

Why we collect it: To deliver the installation service you have contracted. Our lawful basis is contractual necessity (Article 6(1)(b) UK GDPR).

How we store it: Core platform data is hosted with Supabase and application services are hosted through Vercel. Portal traffic is encrypted via HTTPS, and Supabase encrypts platform data at rest and in transit.

Who sees it: Authorised FCM personnel, relevant installation crew and service providers acting on FCM's behalf where required to operate the service. We do not sell personal data or share it for third-party marketing.

How long we keep it: Job records and associated data are retained in accordance with FCM's retention policy and legitimate contractual, legal and operational requirements, including longer retention where required for financial or contractual records.

Your rights: You may request access to, correction of, or deletion of your personal data at any time by contacting hello@fullcovermedia.co.uk.

Contact: Data Controller — Full Cover Media Ltd, hello@fullcovermedia.co.uk